Driver app

The fastest route, paid at the door, proven with a photo.

The LaundriOS laundry delivery driver app plans each shift in the best order by time window and distance, tells customers when the driver is running late, takes card payments at the door on a POS terminal, and won't close a stop without a photo. Everything syncs live with your shop.

  • Route optimization
  • Late alerts
  • POS, online or cash
  • Photo proof required

Included in Business+ from €89/month

9:41Payment · Stop 2Amount due€20,40Order #1043 · Eleni K.Card on POS terminalViva.com portable POS · pairedPay online nowLink sent by SMS to the customerCashChange calculated · loggedAlready paidPaid in the app ✓Sending €20,40 to POS…Customer taps or inserts cardCharge €20,409:41Optimize route9 stops · Thu 18:00–21:00123456Shop → 9 stops → shopOptimized forTime windowsShortest distanceExpress firstTraffic [confirm]Distance38 km → 24 kmDriving time2h 10 → 1h 25Windows kept9 of 9 ✓Example valuesUse optimized routeRoute optimizedTime windows + distance€Paid on POS · €20,40Card at the doorLate notice sentStop 5 · new ETA 19:10

A driver's evening, screen by screen

A driver's evening, screen by screenThursday, 17:30 to 21:009:41Optimize route9 stops · Thu 18:00–21:00123456Shop → 9 stops → shopOptimized forTime windowsShortest distanceExpress firstTraffic [confirm]Distance38 km → 24 kmDriving time2h 10 → 1h 25Windows kept9 of 9 ✓Example valuesUse optimized route17:30Route optimizedTime windows + distance9:41Scan bags · Stop 1#1041Bag 2 of 3 scanned#1041-2 · Maria P.#1041-1 · shirts#1041-2 · suit#1041-3 · duvet17:45First pickupBags scanned at the door9:41Payment · Stop 2Amount due€20,40Order #1043 · Eleni K.Card on POS terminalViva.com portable POS · pairedPay online nowLink sent by SMS to the customerCashChange calculated · loggedAlready paidPaid in the app ✓Sending €20,40 to POS…Customer taps or inserts cardCharge €20,4018:30Paid at the doorPOS card, online or cash9:41Running lateYou are 15 min behindStop 5 window ends 19:00New ETA 19:10Notify customersStop 5 · Nikos T.ETA 19:10 (window 18:00–19:00)Stop 6 · Hotel AvaETA 19:25 (window 19:00–20:00)Stop 7 · Sofia M.On timeMessage preview"Hi Nikos, your laundry driveris running about 15 min late.New arrival: 19:10. Sorry!"Send to 2 customers18:52Running lateCustomers notified9:41Complete stop 2Photo taken ✓18:47 · GPS savedPhoto required to completeOutcomeDeliveredNot homeRescheduledWith neighbourPaid €20,40 · POS card ✓Without a photo the button stays lockedComplete stop20:40Photo proofRequired to complete9:41End of shiftKostas · Thu 17 OctStops completed9 of 9Bags scanned21Card payments€84,60Cash collected€47,50Cash handoverExpected€47,50Counted€47,50Difference€0,00 ✓Any difference is flaggedand sent to the ownerConfirm handoverReceived by: Owner · 21:0421:00Cash handoverCounted & reconciled

The route is optimized, the first bags are scanned at the door, a customer pays by card on the POS terminal, traffic delays the van and the next customers get a new arrival time, the last delivery is closed with a photo, and the cash is counted and handed over. Six screens, one shift, no paperwork.

Built for real delivery days

The best order, by time window and distance. LaundriOS sorts the day's pickups and deliveries so every customer's time window is respected first, then finds the shortest distance between stops, starting and ending at your shop. Express orders go first. When the office adds a stop during the shift, the driver re-optimizes with one tap.

9:41Optimize route9 stops · Thu 18:00–21:00123456Shop → 9 stops → shopOptimized forTime windowsShortest distanceExpress firstTraffic [confirm]Distance38 km → 24 kmDriving time2h 10 → 1h 25Windows kept9 of 9 ✓Example valuesUse optimized routeTime windows firstEvery promise keptShortest distanceLess fuel, less timeRe-optimize anytimeAfter a new stop

Running late? Customers know before they wait. The app compares the driver's progress with each time window. When a stop will be missed, it calculates a new arrival time for every remaining customer and the driver notifies them in one tap by SMS or Viber, with a clear, polite template.

9:41Running lateYou are 15 min behindStop 5 window ends 19:00New ETA 19:10Notify customersStop 5 · Nikos T.ETA 19:10 (window 18:00–19:00)Stop 6 · Hotel AvaETA 19:25 (window 19:00–20:00)Stop 7 · Sofia M.On timeMessage preview"Hi Nikos, your laundry driveris running about 15 min late.New arrival: 19:10. Sorry!"Send to 2 customersDelay detectedAgainst each windowNew ETA calculatedPer remaining stopOne tap to notifySMS or Viber

Card on the POS, online link or cash. The amount due appears on the stop. The driver sends it to a Viva.com portable POS so the customer taps or inserts their card, or sends a payment link by SMS so the customer pays online on their phone. Cash is accepted too, with change calculated and logged. Orders already paid in the app are marked, so nobody pays twice.

9:41Payment · Stop 2Amount due€20,40Order #1043 · Eleni K.Card on POS terminalViva.com portable POS · pairedPay online nowLink sent by SMS to the customerCashChange calculated · loggedAlready paidPaid in the app ✓Sending €20,40 to POS…Customer taps or inserts cardCharge €20,40Card on POS terminalViva.com portable POSOnline link or cashCustomer choosesReceipt sentWith myDATA MARK

No photo, no completed stop. To complete a stop, the driver must take a photo at the door. Time and GPS location are saved with the photo and the outcome (delivered, not home, rescheduled, left with a neighbour), so every "I never received it" is answered in seconds.

9:41Complete stop 2Photo taken ✓18:47 · GPS savedPhoto required to completeOutcomeDeliveredNot homeRescheduledWith neighbourPaid €20,40 · POS card ✓Without a photo the button stays lockedComplete stopPhoto is mandatoryNo photo, no completionTime & GPS savedProof for every disputeClear outcomeDelivered, not home…

The details that protect your money

Scan every bag

Bags are scanned with the phone camera at pickup and delivery. The app checks the count per stop, so the wrong bag never leaves the van.

9:41Scan bags · Stop 1#1041Bag 2 of 3 scanned#1041-2 · Maria P.#1041-1 · shirts#1041-2 · suit#1041-3 · duvetCamera scanningNo extra deviceRight bags onlyCount checked per stopBoard updates liveOrder starts in workshop

Cash handover

At the end of the shift the app shows expected cash, card totals and stops completed. The counted amount is entered, any difference is flagged and the owner confirms the handover.

9:41End of shiftKostas · Thu 17 OctStops completed9 of 9Bags scanned21Card payments€84,60Cash collected€47,50Cash handoverExpected€47,50Counted€47,50Difference€0,00 ✓Any difference is flaggedand sent to the ownerConfirm handoverReceived by: Owner · 21:04Totals per shiftCard, cash, stopsCounted vs expectedDifference flaggedOwner confirmsHandover logged

See every driver, every stop, live

admin · DispatchLaundriOSOrdersCustomersDeliveryRoutesReportsSettingsDispatch · todayThursday 17 Oct · 2 drivers on shiftSeaGlyfadaVoulaAlimosAno GlyfadaYour shopKAKKostas · Van 34 of 9 stops · cash €22,50AAnna · Van 16 of 7 stops · cash €25,00Live stops18:52Kostas · 15 min late2 customers notified18:47Stop 2 · DeliveredPhoto · POS card €20,4018:31Stop 1 · Picked up3 bags scanned18:05Anna · Stop 6Delivered · cash €12,00

In the office you see where each driver is, how many stops are done, which ones are late, what was paid by card or cash, and the photo for every delivery. "Not home" stops return to planning automatically, ready for the next route.

Drivers see their route. Not your business.

9:41Today's routeOn shift123459 stops · 18:00–21:00 · 24 kmMaria P.Pickup · 3 bags18:00–19:00PICKUP2Eleni K.Delivery · €20,4018:00–19:00DELIVERY3Hotel AvaPickup · linen18:30–19:30PICKUP4Nikos T.Delivery · paid19:00–20:00DELIVERYThe driver seesAssigned stops onlyName, address & notesBags to scanAmount to collectApproved message templatesStays in the officeFull customer listPhone numbersPrices & discountsReports & revenueSettings & other drivers

Drivers see only their assigned stops: name, address and notes, bags to scan, the amount to collect and approved message templates. The full customer list, phone numbers, prices and discounts, reports and revenue, and settings stay in the office.

Why laundry drivers need their own app

The driver is often the only person your customer meets, so delivery is where your service is judged.

Every promise kept

Route optimization by time window and distance means fewer kilometres, less fuel and customers served in the slot they chose.

Money under control

Card on the POS, online links and logged cash, reconciled at the end of every shift, close the gaps where money usually disappears.

Disputes solved in seconds

A required photo with time and location, plus scanned bags, proves every pickup and delivery.

Driver app features

  • Route optimization (time windows + distance)
  • Re-optimize during the shift
  • Express stops first
  • One-tap navigation
  • "I'm arriving" message
  • Late-arrival alerts with new ETA
  • Bag scanning with the camera
  • Card payment on a POS terminal
  • Online payment link
  • Cash with change & log
  • Mandatory photo proof
  • Time & GPS on every proof
  • Delivery outcomes
  • End-of-shift cash reconciliation
  • Assigned stops only
  • Approved message templates
  • Live sync with dispatch & order board

FAQ

Questions

Still not sure? Bring your questions to a free 30-minute demo, in your language.

Ask us anything in a demo

What is a laundry delivery driver app?

A phone app for your drivers with an optimized route, navigation, bag scanning, payment at the door and photo proof, connected live to your shop.

How is the route optimized?

By time window first, then by the shortest distance between stops, starting and ending at your shop. Drivers can re-optimize when a stop is added.

What happens when a driver is running late?

The app calculates a new arrival time for the remaining stops and the driver notifies affected customers in one tap by SMS or Viber.

How do customers pay at the door?

By card on a Viva.com portable POS, by an online payment link on their own phone, or in cash. Orders paid in the app are already marked as paid.

Is a photo required to complete a delivery?

Yes. The stop can't be completed without a photo; time and GPS location are saved with it.

Can drivers see all customers?

No, only the stops assigned to them, without phone numbers or prices.

Put your delivery on autopilot.

See a full driver shift, from optimized route to photo proof and cash handover, in a free 30-minute demo.