Ready-made templates
Every message comes with friendly wording that you can translate and edit to sound like your shop.
Grow customers
Customers know their order is ready before they call.
LaundriOS sends laundry SMS notifications and emails at the right moments (received, ready, out for delivery, delivered), in the customer's own language, automatically. Your phone rings less, and your racks empty faster.
Included in Starter+ from €29/month
The right message at every step
Messages are triggered by real events on the order board, so they're always accurate. Each one is short, friendly and in the customer's own language: received, picked up, ready, driver arriving, delivered with receipt, and a gentle reminder if an order isn't collected.
SMS, email and chat, each where it works best
Short, instant updates that everyone reads: received, ready, arriving. Customers see the key moments of their order right on their phone, without installing anything or opening an app. Templates are editable, so every message sounds like your shop.
Branded emails with your logo and colours, the order summary and the receipt with its MARK attached. Customers and business clients keep a clear written record of every order, easy to find later. Perfect for hotels, restaurants and other business clients who need documents for their own records.
Click-to-chat buttons on emails, tracking pages and the customer app let customers reach you instantly, on the apps people already use every day. A question about an order is one tap away, with no waiting on hold, and the conversation stays quick and friendly. Your team answers from the order itself, so the details are always at hand.
- 3
- channels in one place: SMS, email and Viber / WhatsApp chat
- Your
- language and wording, set up the way you like
- Your
- rules: you decide which messages go out and when
- Auto
- messages triggered by real events on your order board
Why automatic messages are a must for laundries
Customers want to know where their laundry is without having to ask. Automatic messages tell them at every step, so your team keeps its attention on the people at the counter instead of on the phone. It is the kind of update customers already expect from food delivery and parcels, and it makes a laundry feel modern and dependable. Order messages stay separate from promotions, so customers only hear from you when it matters.
Switch on or off
Choose which messages are sent, and turn any of them off whenever you like.
Gentle reminders
Follow up automatically when an order has not been collected.
Delivery heads-up
Customers hear when the driver is on the way.
Message history
See what each customer received and when, right on their profile.
Quiet hours
Keep promotional messages to sensible times of the day.
FAQ
Questions
Still not sure? Bring your questions to a free 30-minute demo, in your language.
Ask us anything in a demoWhat are laundry SMS notifications?
Short automatic messages that tell customers when their order is received, ready, out for delivery or delivered, so they don't need to call.
How much does an SMS cost?
Emails are included in your plan.
Can I write my own text?
Yes. Every template is editable in any language, and order details are inserted automatically.
Can I turn off a message?
Yes, each template can be switched on or off separately.
Which plan includes messages?
The "order ready" SMS is in every plan; all templates and branded emails from Pro.
Do messages work in my language?
Yes. Each customer receives messages in their own language, with Greek, Latin, Cyrillic and other alphabets fully supported.
Can I add Viber and WhatsApp buttons?
Yes. Click-to-chat buttons appear on emails, tracking pages and the customer app.
Stop the "is it ready?" calls.
See your first automatic messages in your own language, with your shop's name, in a free 30-minute demo.