Frequency limits
A maximum number of marketing messages per month and a minimum gap between them.
Grow customers
Customers come back before they forget you.
LaundriOS laundry marketing automation learns each customer's rhythm and sends a friendly reminder at the right time. It also wins back customers who haven't visited in 30 or 60 days, while you focus on running the shop.
- Smart reorder timing
- Win-back campaigns
- Consent & limits built in
Included in Pro+ from €59/month
One message for every stage of the customer journey
First order, second visit, regular, at risk, lapsed: LaundriOS places every customer in the right stage automatically and sends the matching message, only with consent and within your limits. After three or more orders, reminders follow each customer's real reorder rhythm, and they're cancelled the moment a new order arrives.
Ready-made automations you can switch on today
| Automation | Who | When | Example message |
|---|---|---|---|
| Welcome | New customers | After their first order | "Welcome! Here's how to track your order." |
| Second-visit nudge | Customers with one order | A little while later | "We'd love to see you again soon." |
| Smart reorder | Regular customers | Following their own rhythm | "Shall we pick up your laundry this week?" |
| At risk | Customers who have gone quiet | When they stop ordering | "We miss you, here's a small thank-you." |
| Win-back | Customers away for a long time | Later on | "Come back and enjoy a special offer." |
| Seasonal | All customers with consent | You choose | "Our seasonal offer is here for you." |
Big-brand marketing, for a neighbourhood laundry
Most customers don't leave because they're unhappy. They simply forget. A timely, respectful reminder is often all it takes.
Quiet hours
No promotions late at night or early in the morning, in your timezone.
Consent first
Only customers with marketing permission receive promotions, re-checked right before sending.
Complaint pause
Customers with an open claim are skipped automatically until it's resolved.
FAQ
Questions
Still not sure? Bring your questions to a free 30-minute demo, in your language.
Ask us anything in a demoWhat is laundry marketing automation?
Messages that are sent automatically based on customer behaviour, like reminders after a few weeks or offers after 30 days without an order.
Do I need marketing skills?
No. Ready-made automations work out of the box; you only adjust the text if you want.
Will customers receive too many messages?
No. Caps, minimum gaps and quiet hours protect them.
Is it GDPR compliant?
Promotions go only to customers with marketing consent, recorded per customer.
Which plan includes it?
The Pro plan at €59 per month.
Can I send a one-off campaign?
Yes, to any segment, such as regulars before the winter season or customers at risk.
What happens when a customer orders again?
Any scheduled reminder is cancelled automatically as soon as a new order arrives.
Put repeat orders on autopilot.
Switch on your first automations with your own wording in a free 30-minute demo.